Please take a moment to answer this survey form by rating your satisfaction level

1. Responsiveness - Willingness to help, assist and provide prompt service

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

2. Reliability - Provides passenger's needs, follows policies and standards

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

3. Integrity/Fairness - Serves with honesty, fairness and trust in each service

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

4. Costs - Value for money, reasonable fare

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

5. Assurance/Courtesy - Knowledgeable, result oriented frontliners, have good rapport with the passengers and capable to understand their needs

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

6. Access and Facilities - Convenience of location, ample/availability of facilities, uses clear signages

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

7. Communication - Keep passengers informed in an understandable language and listens to feedback

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

8. Station Cleanliness - Station premises are always clean and free of clutter

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

9. Safety and Security - Passengers feel safe and secure in the station premises

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

Station

Sex:

Male

Female

Age Range:

Under 20

21 - 30

31 - 40

41 - 50

51 - 60

Over 60

Additional Feedback/Comments

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News & Articles

Repainting ng Guadalupe bridge, sinimulan na

News26 Jan 2024

Maingat at masusing isinasagawa ng mga kawani ng MRT-3 ang parerepaint ng rail bridge patungo sa Guadalupe Station.

Ito ay bahagi ng maintenance works ng linya upang mapanatili ang maayos na kondisyon ng mga steel structures ng Guadalupe bridge.

Isinasagawa ang repainting works sa non-revenue hours o pagkatapos ng operasyon ng MRT-3.

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For years now, rapid growth of commuters and vehicles population have plagued Metro Manila, the center of Philippine socio-economic and political activity.

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